Every engine we supply is fitted by us, at our own workshop in Grays, Essex. We don’t post engines out. If you can’t get the vehicle to us — and if it’s knocking, you shouldn’t be driving it anyway — we’ll come and collect it, and bring it back when it’s done.
Why we don’t supply engines on their own
It’s a deliberate decision, and it’s in your interest. When one party supplies the engine and someone else fits it, a fault becomes an argument: was it the engine, or was it the fitting? Because we do both, there’s nobody to point at. The engine and the workmanship are covered by the same 12-month / 12,000-mile warranty, and there’s one number to call.
How collection works
- Tell us where the vehicle is and whether it’s driveable. If it’s on the drive with a knocking engine, say so — don’t start it for us.
- We quote the collection charge with the job. It depends on distance, and it’s agreed with you in advance as part of your written quote. No surprises on the invoice.
- We collect it — by us or by our appointed transport contractor. From that moment it’s in our custody and our care.
- We fit the engine, test it, and road test it before it comes back.
- We deliver it back to you once the account is settled.
Before we collect: tell us about anything that makes the vehicle unsafe to load or transport — no brakes, seized wheels, a locked steering column. It saves a wasted trip for both of us.
Where we cover
Essex, East London and Kent are on our doorstep — Grays is minutes from the A13 and the Dartford Crossing. We collect further afield too; the charge simply reflects the distance. Ask us when you get your quote.
Common questions
Can I just buy the engine and fit it myself?
No — we fit every engine we supply. It’s the only way the warranty can cover both the unit and the workmanship, which is what makes it worth having.
How much is collection?
It depends on distance, and we agree it with you in writing before anything happens. It’s part of your quote, not an extra that appears later.
Is my vehicle insured while you have it?
While it’s being collected, delivered, or in our workshop, it’s in our custody. We take reasonable care of it and we’re responsible for loss or damage caused by our negligence — see section 7.1 and 8.4 of our Terms & Conditions.
How far we travel depends on where you are — see the areas we cover, including engine replacement in Kent and east London.
Too far to drive to Essex? That is no barrier.
Most of our collection work is local, but distance changes nothing. We collect vehicles from anywhere in mainland Britain, fit the engine at our Grays workshop, and deliver them back. You never make the journey, and the engine, the price and the warranty are identical wherever you live. If you are in the North West, see engine replacement in Manchester & the North West.
Does the warranty still cover me if I live far away?
Yes, in full. Your 12-month / 12,000-mile parts-and-labour warranty applies wherever you are — it is the same engine, fitted and tested by the same people. Routine servicing can be done by any established professional garage near you; you only come back to us if a warranty issue arises, and we will arrange transport for that too.